Complaints & Returns

For complaints and returns of any product purchased from our website, please feel free to contact info@flowracers.com.

How We Handle Complaints

On FlowRacers.com, we don’t sell our own products or services. We make product recommendations based on our reviews of these products, which include first-hand testing and extensive research of the industry and products at large. Read our full disclosure here.

Even if we recommend a product, it doesn’t guarantee that your experiences with the product will be the same as ours.

In some cases, you might even have a negative experience.

If that happens, we encourage you to contact us so that we can hear how you are using and experiencing the products we endorse.

We also encourage you to leave a User Review of the product, so that others can benefit from hearing different viewpoints other than ours, even if that feedback is negative.

We are constantly reevaluating the products we recommend, and may change the products based on your specific complaint and feedback. Read about our review process here.

How We Can Help You Return Your Product

Because at FlowRacers.com we don’t sell our own products, we cannot issue a refund for any products purchased through links on our website.

However, if you are unhappy with your purchase, we can help you navigate the return process with any of the merchants whose products we promote. This includes sending you the merchant’s product return information, and/or acting as an agent on your behalf when communicating with these merchants.

While we will do our best to help give you the information needed to get a refund, we cannot guarantee that you will be refunded for any product purchased through our links on FlowRacers.com.